Telephone Scam

Posted on Sep 4, 2013 in Immigration | 0 comments

Telephone Scam

Recently we learned of a new telephone scam targeting USCIS customers.  Most of the victims who have notified us about this scam are non-immigrants from India.  Scammers are using a technique called “Caller ID spoofing” to display a misleading or inaccurate phone number in a recipient’s Caller ID.  The scammer pretends to be a USCIS official and asks for personal information such as Social Security number, passport number, or alien number.  They claim there are problems with the person’s immigration records, and ask for immediate payment to correct those records.

If you receive a call like this, we urge you to say “No, thank you” and hang up immediately.

We NEVER ask for payment or personal information over the phone.  Any request we make for payment would come in the mail on USCIS letterhead stationery.  Do not give payment or personal information over the phone to anyone who claims to be a USCIS official.  We encourage you to protect your personal information and not to share details about your immigration case in any public area.

If you have been a victim of this telephone scam, please report it to the Federal Trade Commission at www.ftccomplaintassistant.gov/, or report it to an appropriate state authority.

If you have a question about your immigration record, please call the National Customer Service Center at 1-800-375-5283, or make an InfoPass appointment.

Janna M. Evans | Regional Lead for Community Relations | USCIS Western Region